To search, simply type a few keywords or ask a question. Examples:
- How do I reset my iPod?
- Mac OS X sharing files
By default, your search results include documents with your exact search terms and also related terms and synonyms. For example, if you type How do I install Leopard?, the search will recognize the term "Leopard" has the same meaning as "Mac OS X 10.5" and relates to phrases like "operating system". Your search will not look for matches with common words like "how", "do", and "I" since that wouldn't yield relevant results.
Note: Search is not case-sensitive; you don't need to capitalize your keywords. "MacBook Pro" and "macbook pro" are treated as the same search.
Use quotation marks to search for exact phrases
As with many search engines, you can use the Apple Support Site search to find exact phrases by adding quotation marks to the beginning and end of a specific phrase in your query. The search looks for content containing words that appear together in the order you typed them inside the quotes.
Compare the following examples:
- how to upgrade
- "how to upgrade"
You may even enclose just a portion of your query in quotes, and leave the remaining search terms separate. For example:
- Leopard printing error "the printing service is not available"
Using quotation marks as needed dramatically improves your search results.
Use boolean operators for more focused results
Boolean search allows you to construct queries that specify exactly which words you do and do not want to see in your results. Use the three operators AND, OR, and NOT as in the following examples:
Note: The operators must be in all caps (as above) in order to be interpreted as boolean.